Contact
Questions about QR campaigns, billing, privacy, or security? Use the inbox that best matches your topic — it helps us route your message to the right person faster.
Email support
We aim to respond within one business day (Mon–Fri).
Which inbox should I use?
- support@qrlagoon.com
General support
Product questions, onboarding, bugs, and checkout issues when Paddle is enabled.
- billing@qrlagoon.com
Billing & refunds
Subscriptions, invoices, self-service refunds, and payment disputes.
- privacy@qrlagoon.com
Privacy & data rights
How we handle scan data, GDPR/CCPA requests, and account deletion.
- reports@qrlagoon.com
Abuse & malicious QR
Phishing, malware, spam campaigns, or QR codes that violate our acceptable-use policy.
QRLagoon is operated from the EU. For data-subject requests (access, export, deletion), email privacy@qrlagoon.com — we respond within 30 days as described in our Privacy Policy.